content
Print

When to Call 9-1-1

9-1-1 is the number to call when you need help in an emergency!

An emergency is when something happens and you need the police, firemen, or an ambulance.  For example, if you see your neighbor's house on fire, that is an emergency!  If someone falls down and is badly hurt, that is an emergency too!  But, if your cat is stuck in a tree, that is not an emergency. 

9-1-1 is not the number to use if you just need help from an adult or for pets.  9-1-1 should only be used in a real emergency and never as a joke!

WHEN to call 9-1-1:

  • when lives are at risk
  • when you need the police, fire department, or paramedics

When you should NOT call 9-1-1:

  • when there is no emergency
  • for animals (except when they pose a threat to the safety of a person)
  • as a game or prank
  • for a joke
  • to practice

Texas Home PageTexas Homeland Security | Texas Statewide Search | Report Fraud & Waste Texas Veterans Portal
Español | Site Policies | Contact Us

© 2013 Commission on State Emergency Communications, 333 Guadalupe St., Suite 2-212, Austin, Texas 78701
General Information: 512.305.6911  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.