The objective of the CSEC Public Education Program is to educate the public on the proper use of 9-1-1 in order to obtain help in an emergency.
The CSEC Public Education Program takes its responsibility to educate the citizens of Texas on the proper use of the 9-1-1 emergency number to save lives and property. There are three basic messages for the program: when to call 9-1-1, how to call 9-1-1, and what to say in case of a police, fire, medical or poison emergency.
Previously, CSEC has produced a large assortment of publications and educational items carrying these messages geared to adults, seniors and children. These items are distributed by a statewide network of 9-1-1 educators at regional planning commissions (RPCs), emergency communications districts (districts) and home rule cities.
9-1-1 Safety for Kids Educational Program
CSEC maintains its leadership role in the on-going development of 9-1-1 educational materials for children between the ages of 4 and 7. In 2010, the CSEC produced 9-1-1: Getting Help is Easy, an educational video tool that addresses current technologies as children learn the essential information about calling 9-1-1. The full version is available for viewing at no cost online. Educators who want to download activities or learn about more available resources for presentations should check out our Teacher Activities section of the website. For any questions regarding public education, please contact Melinda Crockom at
9-1-1 National Public Educator Forum
The CSEC supports the efforts of the 9-1-1 Public Educators of Texas (PET) as well as the 9-1-1 National Public Educators Forum (NPEF). Both groups provide networking among 9-1-1 public educators. In 2005, the PET group and CSEC collaborated on the development of the children’s video “9-1-1: Getting Help is Easy”. The video was released in 2010 and is used in Texas as well as the rest of the country, Canada, and Puerto Rico.