What's New at CSEC?

CSEC Next Generation 9-1-1 Master Plan (v.5)

The Commission approved the updated master plan at the June 29th meeting.  The document was developed with input from the Commission’s Emergency Communication Advisory Committee and the Legislative Working Group, and is an appendix to the statutorily required Strategic Plan for Statewide 9-1-1 Service.  The plan communicates the vision of the Texas NG9‑1‑1 System to stakeholders so that they may be actively engaged in its development and deployment.  It presents a uniquely Texas perspective of the system’s functionality, management, operations, security and governance.  The Master Plan was developed to ensure the successful transition from the current 9‑1‑1 system to the Texas NG9‑1‑1 System using a phased approach.  It charts the course of CSEC activities necessary to transition all the RPC 9-1-1 Program Public Safety Answering Points from the current Enhanced 9‑1‑1 system to the Texas NG9‑1‑1 System. To view the NG 9-1-1 Master Plan click here.

Kari’s Law:  CSEC Adopts New Rule Requiring Direct Access to 9-1-1 Service

On February 10, 2016, CSEC adopted Rule 251.16, Direct Access to 9-1-1 Service.  The rule implements new Health and Safety Code Chapter 771A requiring all multiline telephone systems that provide or allow outbound calling to allow for direct dialing of 9-1-1 (no initial digit, prefix, access code to reach an outbound line is permitted).  Mandatory compliance with the law begins September 1, 2016.  The primary purpose of the rule is to implement the statutory waiver process under which a business service user can obtain a one-year waiver (September 1 – August 31) of the law’s requirements upon the timely submission of an affidavit that (1) the business service user made a good faith attempt to reprogram or replace the telephone system; and (2) that reprogramming/replacing of a non-compliant telephone system would be unduly and unreasonably cost prohibitive.

CSEC recently created a PSA on Kari's Law that you can view by clicking this link

Request for Offers - UPDATE - Questions and Answers Bid Package 5 have been Posted in the ESBD

The Commission posted a request for offers on June 30, 2016 for State Level Digital 9-1- Network Project Management and System Integration Services. See the Electronic State Business Daily (ESBD) posting for the specifications and the Notice of Publication of Request for Offers Question and Answers Bid Package 5 at:  http://esbd.cpa.state.tx.us/bid_show.cfm?bidid=125595

Agency Strategic Plan FY 2017-2021

The Commission has completed and submitted its Agency Strategic Plan for Fiscal Years 2017-2021. To view the FY 2017-2021 Strategic Plan click here.

Cell Phone Sally Waving

     View the Full Version of the
     Cell Phone Sally Video
    "9-1-1: Getting Help is Easy"
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