What's New at CSEC?

Agency Strategic Plan FY 2017-2021

The Commission has completed and submitted its Agency Strategic Plan for Fiscal Years 2017-2021. To view the FY 2017-2021 Strategic Plan click here.

Proposed and Amended Rules: Rule 251.14 & New Rule 251.15

The Commission proposed at its April 27, 2016 Commission Meeting, the following amended Rule 251.14, VoIP Positioning Center Operator Minimum Requirements and new Rule 251.15, Emergency Services Gateway Operator Minimum Requirements for publication in the Texas Register. More information concerning these rules can be found at the CSEC Rulemaking page.

Kari’s Law:  CSEC Adopts New Rule Requiring Direct Access to 9-1-1 Service

On February 10, 2016, CSEC adopted Rule 251.16, Direct Access to 9-1-1 Service.  The rule implements new Health and Safety Code Chapter 771A requiring all multiline telephone systems that provide or allow outbound calling to allow for direct dialing of 9-1-1 (no initial digit, prefix, access code to reach an outbound line is permitted).  Mandatory compliance with the law begins September 1, 2016.  The primary purpose of the rule is to implement the statutory waiver process under which a business service user can obtain a one-year waiver (September 1 – August 31) of the law’s requirements upon the timely submission of an affidavit that (1) the business service user made a good faith attempt to reprogram or replace the telephone system; and (2) that reprogramming/replacing of a non-compliant telephone system would be unduly and unreasonably cost prohibitive. 

NG9-1-1 Newsletter

CSEC is excited to share with you our newsletter that explores the CSEC & RPC programs transition to Next Generation 9-1-1 (NG9-1-1). The newsletterConnectionswill provide relevant and timely information regarding the CSEC NG9-1-1 project. The objective of Connections is to inform and include CSEC’s stakeholders in this transformational project. View the most recent newsletter here!

Cell Phone Sally Waving

     View the Full Version of the
     Cell Phone Sally Video
    "9-1-1: Getting Help is Easy"
          Read more...
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